Refund policy

At Magixmakhana, we take great pride in providing our customers with the best quality products. However, we understand that sometimes unexpected issues may arise, and for that reason, we offer a 7-day replacement or refund policy for any damaged, expired, or unexpected products.

In case you need to initiate a refund or replacement, please contact our customer support team during working hours, Monday to Friday, from 10 am to 6 pm.

You can reach out to us by calling us at +91 6200414817 or sending an email to support@magixmakhana.com. Our team will guide you through the process and make sure that your concerns are addressed in a timely manner.

We kindly ask you to note that we are closed on weekends (Sundays). If you need any assistance during the weekend, please reach out to us on Monday or drop us an email, and we will get back to you as soon as possible.

To process a refund or replacement, please make sure to have your order number and relevant details on hand to help us quickly identify your purchase. Once we receive the returned product, we will inspect it and proceed accordingly with a replacement or refund.

At Magixmakhana, we value our customers’ satisfaction and are committed to providing them with the best shopping experience. If you have any further questions or concerns, please do not hesitate to contact us, and we’ll be more than happy to assist you.